Terms andConditions

Symex 2024 Terms and Conditions
1. Introduction

Welcome to Symex 2024. These Terms and Conditions govern your participation in Symex 2024, whether you attend online or offline. By registering for and/or attending this event, you agree to comply with these Terms and Conditions, which constitute a legally binding agreement between you and the event organizers.

2. Registration 2.1. Eligibility

Registration is open to individuals who are 18 years or older. By registering for Symex 2024, you affirm that you meet this age requirement and that all information you provide is true, accurate, and complete.

2.2. Registration Process

To register for Symex 2024, you must complete the registration form available on our official website or at designated offline locations. The registration process includes providing personal information such as your name, contact details, and any other information deemed necessary by the organizers.

2.3. Confirmation

Upon successful registration and payment, you will receive a confirmation email containing your registration details, including a unique registration ID. This confirmation must be presented at the event for entry. If you do not receive a confirmation email within 48 hours of registration, please contact our support team immediately.

2.4. Early Bird and Group Registrations

Early bird rates and group discounts may be available as specified on our website. These offers are subject to availability and may have specific terms and conditions. Early bird registrations are non-transferable and must be completed by the specified deadline to qualify for the discounted rate.

2.5. Late Registration

Registrations received after the designated deadline may be subject to additional late fees. The event organizers reserve the right to close registrations once the event reaches capacity.

3. Payment 3.1. Fees

All applicable fees for Symex 2024, including registration fees, workshop fees, and any additional service charges, are detailed on our website and promotional materials. These fees are subject to change at the discretion of the event organizers. Any such changes will be communicated promptly.

3.2. Payment Methods

Payment can be made via credit card, debit card, bank transfer, PayPal, or other methods as specified on our website. Offline registrations can be paid for using cash or card at designated registration points. All payments must be made in the official currency specified.

3.3. Payment Terms

Full payment must be received to confirm your registration. Partial payments are not accepted. If payment is not received in full by the specified deadline, your registration may be cancelled without prior notice.

3.4. Refunds and Cancellations

All sales are final. Refunds are only available under exceptional circumstances and at the discretion of the event organizers. Requests for refunds must be submitted in writing within 30 days of registration and will be reviewed on a case-by-case basis. Approved refunds may be subject to a processing fee.

3.5. Transfer of Registration

If you are unable to attend Symex 2024, you may transfer your registration to another individual by providing written notice to the event organizers at least 7 days before the event. The new participant must meet the eligibility criteria and agree to these Terms and Conditions.

4. Membership 4.1. Event Membership

By registering for Symex 2024, you may be granted temporary membership to certain event-related groups, forums, or online platforms. This membership is valid for the duration of the event and may include access to exclusive content, networking opportunities, special sessions, and other benefits as specified by the event organizers.

4.2. Conduct

As a member, you agree to conduct yourself in a manner that is respectful and professional at all times. This includes interacting with other participants, speakers, sponsors, and event staff. Any behavior deemed inappropriate, disruptive, or offensive may result in the termination of your membership and removal from the event without a refund. Examples of prohibited behavior include, but are not limited to, harassment, discrimination, and any form of disruptive conduct.

4.3. Data Privacy

By registering, you consent to the collection, use, and processing of your personal information in accordance with our Privacy Policy. Your data will be used for event-related purposes, including but not limited to, event communication, marketing, and networking. We will not share your personal information with third parties without your explicit consent, except as required by law.

4.4. Membership Benefits

As a member of Symex 2024, you may receive access to exclusive resources such as session recordings, presentation materials, and other digital content. These resources are provided for your personal use and must not be distributed or shared without the express permission of the event organizers.

4.5. Membership Termination

The event organizers reserve the right to terminate your membership at any time if you violate these Terms and Conditions or engage in any conduct that is detrimental to the event or other participants. In such cases, you will not be entitled to any refund.

5. Event Changes and Cancellation 5.1. Right to Modify

The organizers of Symex 2024 reserve the right to make changes to the event schedule, speakers, venue, and other details as necessary. Any significant changes will be communicated to registered participants in a timely manner via email and updates on our website.

5.2. Event Cancellation

In the unlikely event that Symex 2024 is cancelled, registrants will be notified as soon as possible. Registered participants will be offered a full refund of the registration fee or the option to transfer their registration to a future event organized by the same organizers. The organizers are not responsible for any additional costs or expenses incurred by participants due to event cancellation, including travel and accommodation costs.

5.3. Force Majeure

The event organizers shall not be liable for any failure or delay in performing their obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, or governmental actions.

6. Liability 6.1. Personal Belongings

Participants are responsible for their own belongings during the event. The organizers are not liable for any loss, damage, or theft of personal items. It is recommended that participants take appropriate precautions to safeguard their belongings.

6.2. Injury or Loss

The organizers of Symex 2024 are not liable for any injury, loss, or damage that may occur during the event, whether online or offline. Participants assume all risks associated with their participation in the event. This includes, but is not limited to, travel to and from the event venue, participation in event activities, and use of event facilities.

6.3. Medical Assistance

In the event of a medical emergency, participants are responsible for seeking appropriate medical assistance. The event organizers are not responsible for providing medical care or for any medical expenses incurred by participants.

6.4. Third-Party Services

Symex 2024 may feature services and products provided by third parties, including but not limited to, sponsors, exhibitors, and partners. The event organizers are not responsible for the quality, accuracy, or reliability of any third-party services or products and participants engage with third-party services at their own risk.

7. Intellectual Property 7.1. Content Ownership

All content provided at Symex 2024, including but not limited to presentations, workshops, and materials, is the intellectual property of the event organizers or the respective speakers and presenters. Participants are not permitted to record, reproduce, distribute, or use any event content without prior written permission from the event organizers or the respective content owners.

7.2. Use of Logos and Trademarks

Participants are not permitted to use the Symex 2024 name, logo, or any other trademarks associated with the event without prior written permission from the event organizers.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Country/State]. By registering for and participating in Symex 2024, you agree to submit to the jurisdiction of these courts.

9. Contact Information

For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at:

Email: info@symex2024.com
Phone: +62 812-5757-8620
Address: Soho Capital Lantai 19. Podomoro City, Jln Letjend S. Parman Kav. 28, Grogol Petamburan, Tj Duren Selatan, Jakarta Barat.

10. Acceptance of Terms

By registering for Symex 2024, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Your participation in the event is conditional upon your acceptance of these terms.

Thank you for choosing to participate in Symex 2024. We look forward to welcoming you to the event and ensuring you have a valuable and enjoyable experience.

Symex 2024 Refund Policy
1. General Policy

Symex 2024 aims to provide a high-quality event experience. We understand that circumstances may arise which require you to cancel your registration. Below are the details of our refund policy, including conditions under which refunds may be granted.

2. Refund Eligibility 2.1. 1-Month Return Policy

If you cancel your registration for Symex 2024 at least one month (30 days) before the event start date, you are eligible for a full refund of the registration fee.

2.2. Cancellation Less Than 30 Days Before Event

If you cancel your registration less than 30 days before the event start date, refunds will be granted only under exceptional circumstances, such as medical emergencies or other unforeseen events, and will be reviewed on a case-by-case basis.

3. Refund Conditions 3.1. Medical Emergencies

In case of a medical emergency, a refund request must be accompanied by a valid medical certificate. The event organizers reserve the right to verify the authenticity of the medical certificate.

3.2. Unforeseen Events

For other unforeseen events, such as family emergencies or natural disasters, appropriate documentation must be provided to support the refund request. Each request will be evaluated individually.

3.3. Event Cancellation or Postponement

If Symex 2024 is cancelled or postponed by the organizers, all registered participants will be eligible for a full refund or the option to transfer their registration to a future event.

4. Refund Process 4.1. How to Request a Refund

To request a refund, please contact our support team at refunds@symex2024.com with your registration details and reason for cancellation. Include any supporting documentation as required.

4.2. Processing Time

Refund requests will be processed within 14 business days of receipt. Approved refunds will be issued using the same method of payment used for registration.

4.3. Notification

You will receive a notification email once your refund request has been processed, indicating the status of your request and the amount refunded.

5. Non-Refundable Items 5.1. Non-Refundable Fees

Certain fees, such as administrative fees, service charges, and any additional charges incurred during registration, are non-refundable.

5.2. Third-Party Services

Fees paid for third-party services or products (e.g., travel, accommodation, or additional workshops) are not covered by this refund policy. Please contact the respective service providers for their refund policies.

6. Transfer of Registration 6.1. Transferring Your Registration

If you are unable to attend Symex 2024, you may transfer your registration to another individual. Transfer requests must be submitted in writing to transfers@symex2024.com at least 7 days before the event start date.

6.2. Eligibility and Fees

The new participant must meet the eligibility criteria and agree to these Terms and Conditions. A transfer fee may apply.

7. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

Email: refunds@symex2024.com
Phone: +62 812-5757-8620
Address: Soho Capital Lantai 19. Podomoro City, Jln Letjend S. Parman Kav. 28, Grogol Petamburan, Tj Duren Selatan, Jakarta Barat.

By registering for Symex 2024, you acknowledge that you have read, understood, and agree to this Refund Policy. We appreciate your understanding and cooperation.



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